Shipping policy

Shipping Policy  
Effective Date: 10/02/2026

At Bump Society, we are committed to providing a smooth and transparent shopping experience for our customers across the United Kingdom.

We proudly offer **free standard shipping** on all UK orders. We do not currently ship outside the United Kingdom.

Delivery Times

Please review the estimated timeline for your order:

• Order Cut-Off Time: 5:00 PM (GMT). Orders placed after this time are processed the next business day.  
• Handling Time: 1 to 4 business days (Monday to Friday) to process and pack your order.  
• Transit Time: 6 to 12 business days (Monday to Friday).  
• Estimated Delivery Time: 7 to 16 business days from the date of order.

Carrier Services

We work with trusted UK shipping providers, including:

• Royal Mail  
• DPD  
• UPS  
• FedEx

Shipping Costs

All UK orders ship free — no minimum spend required.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your delivery through our “Track Your Order” page.

Delivery Issues

If you experience any issues such as delays or lost packages, please contact us immediately. Our team is here to help ensure your order arrives safely and on time.

Questions?

Please reach out to our customer support team.

Store Name: Bump Society  
Address: Unit 29 Narborough Wood Park, Desford Road, Enderby, Leicestershire, LE19 4XT, UK  
Email: support@bumpsociety.com  
Phone: +447938992529  
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

We aim to respond to all queries within 24 hours on business days. Messages sent over the weekend will be answered on Monday.